Mumtaz Medical and Dental Complex offers patient accommodation in the general ward, VIP rooms, and Deluxe rooms. Please let the front desk officer know of your preference for the accommodation when you register.

The patient rooms are spacious and comfortable. Each room is equipped with a state-of-the-art hospital bed, modern clinical technology for medical monitoring, easy access to medical gas supply, comfortable seating furniture, smart television, and spacious cupboards for storage of patient belongings. Additional room amenities include a mini refrigerator and soothing mirror-side views designed to provide a calm and tranquil feeling for patients and families.

Deluxe Rooms

The hospital Deluxe rooms offer a higher level of comfort, privacy, and personalized service for individuals seeking a more exclusive healthcare experience. This room is designed to provide a more spacious and well-appointed environment compared to low-level accommodations.

Patients opting for the Deluxe rooms typically receive special amenities, personalized attention from medical staff, and sometimes additional services to enhance their overall hospital experience. The deluxe room is tailored to meet the expectations and preferences of patients who choose a more premium level of care during their hospital stay with the following facilities.

·       Attendant or Guest spacious seating is available.

·       Wi-Fi and LED Facility.

·       More Spacious than Other Rooms.

·       24/7 Nursing Facility available

·       Meal service (Optional).

VIP Room

A VIP room refers to a typical accommodation provided for patients during their hospital stay. These VIP rooms are designed to offer essential amenities and a comfortable environment for patients receiving medical care.

·       An attendant or Guest relaxing sofa is available.

·       LED Facility.

·       24/7 Nursing Facility available

·       Meal Service (Optional)

General Ward

The hospital general ward is a section dedicated to providing basic and general medical care for patients. In the general ward, patients receive routine medical attention and care that does not necessarily require specialized facilities or services. This area typically accommodates a variety of medical cases, providing a standard level of care for individuals with common illnesses or minor medical conditions. It serves as an essential component of the hospital, offering accessible healthcare services to a broad spectrum of patients.

The adjoining washrooms are spacious with modern bathroom fixtures, handicap accessible, and supplied with high-quality towels, and toiletries.

To maintain the privacy and dignity of the female patients admitted to the general ward, HUSBANDS AND MALE ATTENDANTS will be allowed during visiting hours only.

Welcome to Mumtaz Medical and Dental Complex, where we blend advanced healthcare technology with compassionate service to provide exceptional medical and dental care. Our facility is designed to offer a comprehensive range of services, from state-of-the-art dental treatments to a wide array of medical specialties, all under one roof. At Mumtaz Complex, our priority is your health and well-being. Our experienced team of professionals is dedicated to delivering personalized care in a welcoming and comfortable environment. Whether you need routine check-ups, specialized procedures, or urgent care, you can trust us to provide the highest standard of healthcare.

Safety and Security:

Safety and security are paramount to the daily operations of the hospital. Our team’s primary objective is to safeguard patients, visitors, staff, property, and confidential information within the hospital.

Information Services:

Patients’ queries can be addressed by our front desk officer’s .For further inquiries, please reach out via email at info@mmdc.com.pk or call us at 0337-8636844. 051-6101775

Wheelchairs

Wheelchairs are available at the Hospital Entrance and Emergency Services. Purpose-built ramp in the campus facilitates wheelchair access.

Ambulance Service:

A fully equipped ambulance is accessible available round the clock at the Hospital to facilitate the transport of critical patients and address emergencies. Please call for ambulance service at 0337-8636844./051-6101775

Parking

For Patients and Visitors: Patients and visitors have the convenience of parking their cars in front of our hospital facility.

For Staff: Parking space available for staff members also.

Note: While we strive to provide a secure environment, we regret to inform you that the hospital cannot assume responsibility for any loss, theft, or damage to vehicles or bikes parked in our hospital parking area or around the hospital facility. Kindly take precautions to keep your cars and bikes safe.

At Mumtaz Medical and Dental Complex (MMDC), we understand that managing healthcare expenses can be challenging. That’s why we’ve established a streamlined and transparent payment process to ensure a hassle-free experience for our patients.

Flexible Payment Options:

We offer a variety of payment methods including cash and electronic transfers, allowing you to choose the most convenient option for you.

Insurance Coordination:

Our experienced team efficiently coordinates with numerous insurance providers to streamline the claim process. We assist you in understanding your coverage and ensure that you receive the maximum benefits available under your plan.

Upfront Cost Information:

Prior to treatment, our financial team provides detailed cost estimates, ensuring that you are fully informed about the expenses involved. We believe in maintaining transparency with no hidden costs.

Easy Billing Process:

Our billing system is designed for simplicity and clarity. After your visit, you’ll receive an easy-to-understand invoice detailing all charges.

Financial Counseling:

If needed, our financial counselors are available to discuss your billing questions, help with payment plans, and provide guidance on managing medical expenses.

Online Payment Portal:

For added convenience, MMDC offers an online payment portal, enabling you to pay your bills from the comfort of your home at any time.

Commitment to Affordability:

We are committed to making healthcare services accessible and affordable. If you’re facing financial constraints, please speak to our financial counselors about tailored payment plans.

At MMDC, we strive to make your healthcare journey smooth, not only in terms of medical treatment but also in managing the financial aspects. Our patient-first approach ensures that the focus remains on your health and well-being.

General Procedures for financial transactions:

Hospital dues payment and clearance“ typically refer to the process of settling financial obligations associated with medical services received at a hospital. Here’s a breakdown of the key elements involved:

Advance payment at Front Desk : At The time of any admission or consultation, the patients/attendants are required to deposit advance payment at front desk and take a receipt of his /her payment from the front desk officer.

Dues clearance: This involves settling any outstanding bills or fees incurred during the patient’s stay at the hospital. Dues will be settled against the advance payment and excess amount will be collected from the patient /attendant .

Clearance Process: Clearance involves confirming that all financial obligations have been met and that there are no outstanding payments. It is a crucial step before a patient is officially discharged from the hospital.

Payment Methods: MDMC provide multiple payment methods, including cash, credit/debit cards, cheques or online payment options. Patients are usually informed about the accepted payment methods during their stay.

Insurance Processing: If the patient has medical insurance coverage, the hospital may coordinate with the insurance provider to process claims and ensure that the applicable portion of the bill is covered.

Documentation: Patients may be required to provide necessary documents, such as insurance cards, identification, or any pre-authorization forms, to facilitate the clearance process.

Discharge Procedure: Once the dues are paid, and clearance is obtained, the hospital can proceed with the discharge process, allowing the patient to leave the facility. Patients and their families need to communicate with the hospital’s billing and administrative staff to understand the details of the dues payment and clearance process and to address any concerns or questions related to financial matters.