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Frequently asked questions

Discover essential information and get your questions answered in our detailed FAQ section, covering all aspects of our medical and dental services at Mumtaz Medical & Dental Complex
Knowledge is the path to success

Usual questions
from our patients

Navigate through a curated list of commonly asked questions from our patients, offering in-depth answers and helpful information about our medical and dental services, appointment scheduling, and patient care policies at Mumtaz Medical & Dental Complex


  • What are the operating hours of Mumtaz Medical & Dental Complex?
  • Where is Mumtaz Medical & Dental Complex located?
  • What types of medical specialties are available at the Complex?
  • Do you offer pediatric dentistry services?
  • How do I schedule an appointment?
  • What should I do if I need to cancel or reschedule my appointment?
What are the operating hours of Mumtaz Medical & Dental Complex?

Our Complex is open from 8:00 AM to 8:00 PM, Monday through Saturday, to accommodate a variety of patient needs. Emergency services are available 24/7 for urgent care. We recommend checking our website for any changes in operating hours during holidays and special events.

Where is Mumtaz Medical & Dental Complex located?

Located at Main GT Road, the Complex is easily accessible for residents in the surrounding areas of DHA. For your convenience, detailed directions and a map are provided on our ‘Contact Us’ page. Ample parking space is available to ensure a hassle-free visit for our patients and their families.

What types of medical specialties are available at the Complex?

Our Complex boasts a diverse range of medical specialties, including Cardiology, Orthopedics, Pediatrics, and more. Each department is staffed with experienced professionals committed to delivering quality care. For in-depth information about each specialty and the range of services we offer, including detailed profiles and expertise of our esteemed panel of doctors, please visit the ‘Our Panel of Doctors‘ section on our website

Do you offer pediatric dentistry services?

Yes, we offer comprehensive pediatric dentistry services. Our pediatric dentists specialize in the dental care of infants, children, and adolescents, ensuring a friendly and comfortable environment. They are trained to address various dental issues specific to younger patients, including routine care and specialized treatments.

How do I schedule an appointment?

Scheduling an appointment is convenient and can be done either online through our website or by calling our reception at +923378636 844. Our staff is available to assist you with selecting the appropriate specialist and providing information about preparation for your visit.

What should I do if I need to cancel or reschedule my appointment?

We understand that plans can change. If you need to cancel or reschedule your appointment, please inform us at least 24 hours in advance. This can be done through our online booking system or by contacting our reception. This courtesy allows us to manage our schedule and accommodate other patients.



  • What insurance plans are accepted at the Complex?
  • What COVID-19 safety measures are in place at the Complex?
  • How are patient privacy and confidentiality maintained?
  • Do you offer emergency medical services?
  • What are the visiting hours and policies for patients’ families and friends?
  • How can I provide feedback about my experience at the Complex?
What insurance plans are accepted at the Complex?

At Mumtaz Medical & Dental Complex, we accept a wide range of insurance plans, reflecting our commitment to accessible healthcare for all. For a detailed list of accepted insurance providers and information on billing procedures, please visit the ‘Billing and Insurance’ section of our website.

What COVID-19 safety measures are in place at the Complex?

To ensure the safety of our patients, staff, and visitors, we adhere to strict COVID-19 safety protocols. These include regular sanitization of facilities, mandatory mask-wearing, enforcing social distancing, and conducting health screenings at all entrances. We continuously update our measures in line with health guidelines.

How are patient privacy and confidentiality maintained?

We take patient privacy and confidentiality extremely seriously. All patient information is handled in strict compliance with data protection laws. Our staff is regularly trained in privacy protocols, ensuring that your personal and medical information is treated with the utmost confidentiality and care.

Do you offer emergency medical services?

Yes, our emergency department is operational 24 hours a day, seven days a week. It is staffed with highly trained medical professionals equipped to handle a variety of emergency situations. We provide immediate and effective care for all urgent health concerns.

What are the visiting hours and policies for patients’ families and friends?

Hospital visiting hours are as follows: General Ward and Deluxe/VIP Section allow visits from 4 p.m. to 6 p.m. on weekdays and public holidays and 10 a.m. to 11:30 a.m. plus 4 p.m. to 6 p.m. on Sundays and public holidays. Critical Care and ICU permit visits from 4 p.m. to 6 p.m. on weekdays and 11 a.m. to 12 p.m. on Sundays and public holidays.

How can I provide feedback about my experience at the Complex?

Your feedback is crucial in helping us improve our services. Please feel free to share your experiences and suggestions through the ‘Contact Us’ form on our website or by speaking directly to our reception staff. We take all feedback seriously and aim to continually enhance our patient care.



Get in touch

Visit us in person at Mumtaz Medical & Dental Complex, or feel free to email us at your convenience. We welcome and value all feedback and suggestions from our valued patients and community



Address

26A Lavender Street,
Commercial Business Avenue, Sector H,
DHA Phase 2, Islamabad



Call us

051 6101 775
0337 8636844



Write us

info@mmdc.com.pk
appointments@mmdc.com.pk



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    Mumtaz Medical & Dental Complex


    Mumtaz Medical & Dental Complex, located at the heart of Islamabad, is a beacon of medical excellence, offering top-tier services within its state-of-the-art facilities. Your health, our priority.




    Have an EMERGENCY?


    If you’re facing an emergency, feel free to Call or WhatsApp at +92 337 8636 844 us for arranging home visits, ambulance services, or urgent appointments with specialized doctors


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